Clients find themselves forced to use the diginet resellers’ (middleman) VoIP services after requesting diginet from them, despite getting charged up to 20% more on calls charges. The middleman in […]
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A VoIP converged system is a traditional PBX which can use VoIP technology and all its benefits. Some PBX systems have a VoIP card installed, and with […]
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Whether you are a one-man company with a single line or an established multiple-branch company, the telephony system is the core of your business. You need a […]
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How many companies with sales reps or drivers are using call-back facilities? How many people are using call-back to call their family overseas from their cellphone? Call-back […]
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After six successful years of operation mainly based in Cape Town, Wanatel has finally decided to expand its presence in Johannesburg. Its expansion has occurred at both […]
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VoIP reselling is now common in South Africa, with many companies looking to offer new services to their existing clients. Those companies that have taken the first […]
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Benjamin Deveaux, Operation Director of Wanatel: “One of the biggest challenges in the VoIP industry in South Africa is still the connectivity, high latency, jitter, packet loss…” Wanatel had […]
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Wanatel Africa is offering small, medium-sized and large call centresmonitoring solution. Its full range of inbound and outbound call centre in the cloud is coming with a highly […]
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South Africa is regaining some market share in the BPO market against fierce competitors, which are India and the Philippines, and contributing more and more to the […]
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VoIP reselling is becoming an increasingly popular business model these days, as the market is growing faster than ever. A VoIP reseller is, in other words, a secondary […]
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