Wanatel does not sell, rent, loan, trade, lease  any personal information collected through Wanatel software or service to any third party outside the Wanatel network.



1.1 Wanatel will protect the confidentiality of its subscribers’ information, and use its subscribers’ information only for the purpose permitted or required.

1.2 Wanatel will only release its subscriber’s information to a third party under the following circumstances:

1.2.1 when directed by the written instruction of the subscriber or prospective subscriber;

1.2.2 to the Independent Communications Authority of South Africa for the purpose of compiling, verifying or auditing any reports, accounts or other information required under Wanatel’s licence or in terms of the Electronic Communications Act, 2005 and the regulations made pursuant to that Act;

1.2.3 where it is necessary to properly deal with and comply with any legislative enactment or regulation in respect of any complaint lodged in terms of E Wanatel’s complaints handling procedure;

1.2.4 when directed by an order of Court;

1.2.5 during the process of debt collection;

1.2.6 to Wanatel’s attorneys in connection with any potential, threatened or actual litigation;

1.2.7 to Wanatel’s auditors for the purpose of auditing their accounts; and

1.2.8 in terms of any applicable law.