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In combining the functionality of a PBX (Onsite or Hosted) with an Advanced Reporting module and a powerful Automatic Dialer, Wanatel has created three complete call centre solutions. These three modifiable packages address the general needs of inbound and outbound call center’s.

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Choosing a package is the initial step in creating the ideal call centre solution for your business.

Wanatel Call Center Suite

Choose the version that best suits your Call Centre requirements

Features Basic Free Wanatel Call centre Suite Standard Wanatel Call Centre Suite Premium
Recommend number of Lines up to 20 Up to 50 Unlimited
PBX functionality  cross

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Wanatel Queue Suite  cross  cross

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Auto Dialer  cross Optional Optional
Toll Free Numbers  cross Optional Optional
Inbound  cross

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Outbound

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Queues  cross

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IVR

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Call Recording  cross Optional Optional
Voicemail  cross

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Setup / Configuration 24hours* 48hours* 5 Working Days*

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