AI Agent
AI voice, built for business conversations.
Give your customers a smarter way to answer calls, qualify enquiries, route conversations and stay responsive around the clock.
Wanatel AI Agent brings intelligent voice automation into the business phone system, helping resellers offer customers a practical AI-powered service that improves customer experience, supports productivity and creates new recurring revenue opportunities.
01. Human-like
CONVERSATIONS
02. 24/7 AI
AVAILABILITY
03. Smart
CALL ROUTING
04. Built for
RESELLERS
Built for resellers
Wanatel AI Agent is designed to help resellers move beyond traditional voice services and offer customers a smarter, more valuable business communications solution.
It gives resellers a practical way to introduce AI into customer environments without making the conversation complex. Instead of selling AI as a buzzword, resellers can sell a clear business outcome: fewer missed calls, faster response, better enquiry handling and improved customer service.
For reseller businesses, Wanatel AI Agent can also be used internally to help manage repetitive support calls, qualify inbound enquiries, route customers to the right team, and reduce pressure on busy support desks.
What is Wanatel AI Agent?
Wanatel AI Agent is an AI-powered voice solution that handles inbound calls through natural, conversational interaction.
It can answer calls, greet customers professionally, understand caller intent, capture information, qualify enquiries and route calls intelligently. This makes it ideal for businesses that want to improve responsiveness without increasing headcount.
Whether used by a reseller in its own support environment or offered as an add-on service to customers, Wanatel AI Agent helps turn the phone system into a smarter front door for the business.
Why choose AI Agent?
Human-like conversations
Wanatel AI Agent is designed to engage callers naturally, helping businesses move beyond rigid menu-based call handling.
24/7 availability
Customers can remain responsive after hours, during peak periods, or when teams are unavailable.
Captures and qualifies enquiries
The AI Agent can gather caller details, understand what the caller needs, and help move enquiries forward.
Smart call routing
Calls can be directed to the right person, team or department based on caller intent.
Multi-language support
Support customers in more than one language and create a more accessible caller experience.
Built to scale
Add AI-powered call handling across different customer environments, teams or use cases.
Practical reseller value
Create a new add-on service, support customer productivity, and increase monthly recurring revenue.
How does it work?
1. Configure
Set up the AI Agent with the right call flows, greetings, routing logic and business information.
2. Connect
Link the AI Agent into the customer’s voice environment so it can answer and manage inbound calls.
3. Engage
The AI Agent answers calls, understands caller intent and captures the information needed.
4. Route
Calls or enquiries are directed to the right team, person or next step.
5. Improve
Use customer interactions to refine the experience and expand the use cases over time.
Use it in your own business
Before taking Wanatel AI Agent to customers, resellers can use it themselves.
A reseller support desk often receives repetitive calls that consume time and slow down response. Customers may call to ask about ticket status, provisioning, setup, account queries, porting updates or common support questions.
Wanatel AI Agent can help manage those first-line interactions by answering routine questions, gathering the right information and routing calls more effectively. This can help improve call closure rates, reduce support bottlenecks, and give customers a faster, more professional experience.
Once resellers have experienced the value in their own operations, they are better positioned to sell it with confidence.
Get started with Wanatel AI Agent
Ready to add AI-powered voice to your reseller portfolio?
Wanatel AI Agent gives resellers a powerful new way to help customers improve responsiveness, reduce missed opportunities and unlock smarter business communications.
Start with your own 30-day trial, experience the platform first-hand, and discover how it can add value to your customers.