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Support / Knowledge Base |
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What protocols do you currently support?
We currently offer IAX and SIP protocols.
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What codecs do you currently support?
G729, G723, GSM, Ulaw, Alaw.
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How many concurrent calls can I make/receive?
Our flat rate DIDs have a limit of 1 incoming call per DID. The call limit can be raised upon request. Please contact us for more information. Outgoing calls are limited by the number of simultaneous calls defined on your account only.
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What is your SIP Server / Proxy / Registrar?
sip.wanatel.net = 196.36.166.174
or
callshop.wanatel.net = 196.36.166.171
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Our team is available Monday
to Friday 8:30am to 5:30pm
(To log a request for support
after hours, please open a ticket detailing the trouble
experienced)
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